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A Step-by-Step Guide to Dealing With Negative Reviews

small business

No matter how you choose to run your business, it is inevitable that at some point or another, you will experience the tough situation of getting a negative online review. Negative reviews are inevitable in business. They are part of the game. Unhappy customers, disgruntled employees and even unscrupulous competitors …

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The Top 20 Google My Business Ranking Factors

local categories

According to Google, more than 20 percent of desktop searches on their platform have local intent. On mobile, this number climbs to 40 percent. With over 3.5 billion searches being conducted on the search engine every single day, its really not difficult to see why getting listed in the local …

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Why Reviews Are Critically Important For Business

According to research from Bright Local, 92% of consumers now read and trust online reviews for local businesses. Online reviews are an essential aspect of reputation management, and play a key role in determining how prospective customers will regard you when they discover your business online. Public opinion is more …

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